Every staff member of our security team is required, by law, to undergo the 8 and 16-hour New York State security guard training. Once hired, each guard is also trained at our in-house school to meet company standards. Training sessions include but are not limited to emergency training, sexual harassment information sessions, on site behavioral training, crisis response training and a pre-assignment briefing. After each training program, all guards must pass an exam in order to proceed with employment.
Esteem Security Management also performs quarterly job site refreshment training to maintain a high quality of service. In addition, every employee is required to maintain their security license with recurring 8 and 16-hour classes. For the first few weeks on any jobsite, all staff are trained on site and tested for their understanding of the job specific post order.